If you need assistance with a specific Program topic, please reach out to our team members via the emails and telephone numbers listed below. If your issue is time-sensitive, please contact either Hallea Ross or Emily Calder.
Hallea Ross (hross@vabirthinjury.com)
Program Specialist
804-330-2471 x3010
- Program policies
- Program entry process
- Claims status (from Virginia Workers’ Compensation Commission)
- Transportation and housing benefits
- Program reimbursements
Emily Calder (ecalder@vabirthinjury.com)
Administrative Assistant
804-330-2471 x3010
- General inquiries
- Program reimbursements
Ronda Holloway (rholloway@vabirthinjury.com)
Deputy Director
804-330-2471 x3090
- Accounts payable
- Accounts receivable
- Agency and vendor management
- Caregiver reimbursements
- Benefit Plan Administrators (Program’s third-party processor)
Paula Ward (pward@vabirthinjury.com)
Provider Relations Coordinator
804-330-2471 x3040
- Hospital participation
- Insurance provider and physician participation
Dawn McCoy, MPP (dmccoy@vabirthinjury.com)
Executive Director
804-330-2471 x3071
- Program operations
- Board management
- Press inquiries
- Resources
- Actuarial reports
Virginia Birth-Related Neurological Injury Compensation Program
7501 Boulders View Drive, Suite 210
Richmond, VA 23225 Phone: 804-330-2471 Fax: 804-330-3054
