For admitted claimants’ families and partners, this free, user-friendly, HIPAA compliant portal streamlines and expedites claim submissions. The portal allows for claimant families to submit 24/7 questions, checklists, and information (see below).
- Downloadable and online forms (i.e., caregiver timesheets, claim reimbursement forms, etc.).
- Drag/drop features to expedite document uploads.
- Calculations for caregiver timesheets and reimbursement forms
- Automatic email confirmation page acknowledgment.
- Save and Return Later feature allowing partial form completion
- Checklists to manage documentation and claim reimbursements.
Portal Access Resources
- ***Want FAST Filing for Caregiver Timesheets? –> Bypass the below portal “front door” and click HERE! ***
- How To Guide and Frequently Asked Questions
- Claim Submissions
- Tutorials (video/demos)
- Frequently Submitted Forms (PDF downloads and online forms)
- Troubleshooting
How To Guide & Frequently Asked Questions (FAQs)
- Online Portal Instructions for Inquiries and Submissions (A step-by-step instructions for new users)
- FAQ Guide (A printable, download resource)
Claim Submissions
Where do you send claim reimbursement requests? Use this chart to review whether admitted claimants’ families submit requests directly to the Program via the Claimant Portal or to the Program’s third-party administrator, Benefit Plan Administrators, Inc. (BPA).
Watch Tutorials
- Portal Access Demo (4-minute video only, no audio)
- Caregiver Timesheet Submission (4-minute video only, no audio)
- Claim Reimbursement Form (3-minute video only, no audio)
Problems or Troubleshooting?
With these modifications, our team is prepared to assist with your inquiries and requests for support and provide responses accordingly. As always, please send any questions via email to admasst@vabirthinjury.com